privacy statement

Responsible authority in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:

Rudolf Luckenbach
International forwarding agency GmbH
Grengeler Mouse Path 119
51147 Cologne, Germany

Your rights of data subjects

You can exercise the following rights at any time using the contact details provided by our data protection officer:

  • Information about your data stored with us and their processing,
  • Correction of incorrect personal data,
  • Deletion of your data stored with us,
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
  • Objection against the processing of your data by us and
  • Data transferability if you have consented to data processing or have concluded a contract with us.

If you have given us your consent, you can revoke it at any time with effect for the future.

You can at any time complain to the supervisory authority responsible for you. Your responsible supervisory authority depends on the federal state of your residence, your work or the presumed violation. A list of the supervisory authorities (for non-public areas) with their addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this data protection declaration. Your personal data will not be transferred to third parties for purposes other than those stated. We will only pass on your personal data to third parties if:

  • you have given your express consent to this,
  • the processing is necessary to process a contract with you,
  • the processing is necessary to fulfil a legal obligation,

the processing is necessary to safeguard legitimate interests and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by the various storage periods provided for by law. After the respective purpose has ceased or these periods have expired, the corresponding data will be routinely blocked or deleted in accordance with the statutory provisions.
Collection of general information when visiting our website

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information which does not allow any conclusions to be drawn about your person.

This information is technically necessary for the correct delivery of content requested by you from websites and is mandatory when using the Internet. In particular, they are processed for the following purposes:

  • Ensuring a trouble-free connection to the website,
  • Ensuring the smooth use of our website,
  • Evaluation of system safety and stability as well as
  • for other administrative purposes.

The processing of your personal data is based on our legitimate interest in the aforementioned purposes of data collection. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, the contract processor.

Anonymous information of this kind may be statistically evaluated by us in order to optimise our website and the technology behind it.

SSL encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Contact form

If you contact us with any questions by e-mail or contact form, give us your voluntary consent for the purpose of contacting. For this purpose, it is necessary to provide a valid e-mail address. This is used to assign the request and then answer it. The entry of further data is optional. The information you provide will be stored for the purpose of processing your inquiry and for possible follow-up questions. Personal data will be deleted automatically after your request has been processed.

Use of script libraries (Google Web Fonts)

In order to present our content correctly and graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If the browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.

Calling script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible - but currently also unclear whether and for what purposes - for the operators of such libraries to collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. Your renewed visit will then be subject to the new data protection declaration.

Questions to the data protection officer

If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organisation directly:

E-mail: datenschutz@luckenbach.net

The data protection declaration was created with the data protection declaration generator of activeMind AG.


Address

Rudolf Luckenbach
Internationale Spedition GmbH
Grengeler Mauspfad 119
D-51147 Köln

24-hour hotline

Round-the-clock availability:
+49-2203-9269-92

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